Working in the healthcare industry can both a challenging and rewarding experience. Even if you're not directly involved in patient care, you impact people's lives in ways that are simply not possible in any other industry. Not only are healthcare jobs amongst the most but workers thrive in stimulating and bustling environments.
Healthcare is one of the fastest growing sectors of the U.S. economy, with more than 15 million jobs across various related fields, it's no wonder the bar is rather high when it comes to hiring effective workers.
Here are 7 character traits that hiring managers in the healthcare industry should be looking for:
1. Organizational and Communication Skills
Organizational skills and attention to detail are often at the top of a hiring manager's list and this is especially true in healthcare. Organizational skills, such as time management and multi-tasking, are crucial when working in such a fast-paced environment where people's live are often on the line.
Ineffective communication is also reported as being a significant contributor to medical errors and patient harm. Being able to clearly communicate issues, escalate them, and work with your colleagues and upper management on finding a solution to a problem will go a long way to ensure the good care of patients.
2. Professionalism, Humility and Positivity
Having health issues or being hospitalized is enough to deal with — patients require humble and positively minded professionals to care for them. In certain environments stress can mount, of course, but a healthcare practitioner has to take control of difficult situations and resolve conflicts rapidly.
3. Responsibility and Accountability
Accountability may seem like a daunting word that screams, "who is to blame?” but the fact is that accountability simply entails the processes by which one party justifies and takes responsibility for its actions. Being accountable, taking responsibility, and using the tools that are in place to report and escalate issues may be the difference between life and death, especially in fast-paced and somewhat precarious environments such as hospitals.
4. Patience is a Virtue
It's no secret that working directly with patients (or people in general) requires a great deal of patience. But seeing as many departments need to communicate with each other in order to keep the industry running like a well-oiled machine, patience is definitely a required soft-skill as it's not uncommon that employees will need to work with various cross-functional teams in a myriad of departments, often putting their patience to the test.
5. Desire to receive continuing education
The best way to stay on top of industry standards is through continuing your education; some organizations will even assist you in finding the right courses and certifications that will help you reach your goals.
Many universities offer advanced degrees and certifications in a multitude of fields related to healthcare. Whether you're a nurse, a clerical worker, or a medical coder, it is never to late to perfect your skills and obtain the certification or degree you need to reach the next level in your career. Following advanced classes and obtaining certifications will certainly catch the eye of hiring managers as it demonstrates you are dedicated to improving and advancing your career in healthcare.
6. Team Spirit
Most, if not all, positions in the healthcare industry require you to work as part of a team. Whether you're dealing with patients directly, or you work in an office or a lab, team work is essential to ensure the well-being of patients and it acts as a great motivator for employees who are often working evenings, nights and week-ends. In order to thrive in healthcare, having a strong team spirit and being able to recognize each team member's strengths and weaknesses is key.
7. Emotional Stability
Many positions in the healthcare industry can be demanding not only physically but also emotionally and psychologically. Employees with better emotional stability are less likely to exhibit strong emotional reactions to stressful situations.