Adecco Group, a world leader in the recruitment of Technical professionals, has an immediate opening for a Site Operations Specialist (Printer Support) on a one year contract opportunity with a leading manufacturer in Simsbury, Ct, 06070. One Senior Level and one Mid Level position open. Pay $20 to 28 /hr, DOE. Local candidates only, please. Reviewing applications now!
Responsible for all aspects of the operations of a managed services contract.
Provides on-site software and/or hardware operations tasks for customers.
-Maintenance of printer firmware upgrades
-Assistance in providing maintenance service and site management support
-Day to day problem solving
-Delivering and installing consumables at customer locations
-Performing end user training as required
-Ordering consumables for customer
-Providing second level help desk support on laser printers
-Utilizing customer's internal help desk system - Remedy (Remedy experience is also nice to have)
-Assisting in asset tracking and reporting
-Management of recycling of toner cartridges
-Support of customer installation and moving of printers within building
-Maintain and update website documentation
-Apply firmware upgrades and operating system patches
REQUIRED;
Experienced in customer relations
1-2 years of experience with the operations of a HW / SW managed services contract, such as computers / printers preferred.
2+ years of experience with on-site software and/or hardware operations tasks for customers.
1-3 years experience with laser printers or break/fix experience with printers required
If you are interested in this opportunity or other opportunities available through the Adecco Group, please apply online or call 866-892-5140.
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.