The market leader in face-to-face sales outsourcing solutions will implement the Adecco RPO full lifecycle recruitment solution
MELVILLE, N.Y. (October 7, 2010) – Adecco’s Recruitment Process Outsourcing (RPO) division, part of Adecco Group, the world’s leading recruitment and workforce solutions provider, today is honored to announce that Cydcor, headquartered in Westlake Village, CA, has awarded Adecco RPO a multi-year agreement to provide Cydcor full lifecycle RPO.
Recently Adecco RPO announced being ranked as the #1 provider of RPO by the Black Book of Outsourcing client experience survey. The survey, which is compiled annually by The Black Book of Outsourcing, a Datamonitor Company, from 600 contracts held by nearly 2500 of the top recruitment process spending organizations and conglomerate corporations globally, evaluates RPO service providers based on scalability, client adaptability, flexible pricing and best of breed RPO technology, finding Adecco RPO to be today’s best in class service provider.
In addition, Adecco RPO announced being ranked second on HRO Today’s Baker’s Dozen list of RPO service providers. The company continues to gain market-share and momentum in the RPO industry, while making significant investments into its RPO operations and delivering the most innovative services and solutions in the industry. Since acquiring TalentTrack, LLC, a leading North America RPO firm, in 2007, Adecco has continued its organic growth in RPO, and most recently acquired Beeline RPO as part of the MPS Group acquisition in January 2010.
Cydcor was named #1 Sales and Marketing Outsourcing firm by the Black Book of Outsourcing. The company placed first in 9 of 18 key performance indicators evaluated as part of the annual survey. In four “vendor function’’ categories, Cydcor earned top honors in two categories: sales team outsourcing and sales support service. The Cydcor team captured first place in “key performance’’ rankings, including vendor overall preference, training, trust, deployment and outsourcing implementation, integration and interfaces, reliability, data and security backup services, support and customer care, and best of breed technology and process improvement.
“We are thrilled to receive our industry’s highest marks in the survey, which underscores all the reasons why our clients choose Cydcor and value the results we deliver on their behalf,” said Gary Polson, chief executive officer of Cydcor. “Selecting Adecco RPO as our RPO partner for our retail channel expansion became a natural decision because we believe in program and process excellence, and high customer satisfaction ratings, all of which Adecco RPO has demonstrated year over year, “ added Mr. Polson.
"Our ability to stay focused on high quality customer service across our blue chip portfolio of more than 50 enterprise-wide RPO clients, which has been validated by our top industry rankings, enables leading organizations like Cydcor to have full trust and assurance that they have the very best RPO partner in the industry,” said Michael Beygelman, president of Adecco RPO in North America.
For additional information about Adecco RPO, valuable white papers, case studies, and best practices, please visit us at www.adecco-rpo.com.
About the Adecco Group
The Adecco Group, based in Zurich, Switzerland, is the world's leading provider of HR solutions. With over 31,000 FTE employees and more than 5,500 offices, in over 60 countries and territories around the world, Adecco Group offers a wide variety of services, connecting more than 600,000 colleagues with over 100,000 clients every day. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement. The Adecco Group is a Fortune Global 500 company.
Adecco S.A. is registered in Switzerland (ISIN: CH0012138605) and is listed on the SIX Swiss Exchange (ADEN).
About Adecco RPO:
Adecco RPO, a member of Adecco Solutions and part of Adecco Group North America, leads the recruitment process outsourcing industry in terms of scale, size, flexibility, customer service, and customer satisfaction. Datamonitor’s Orbys Book of Sourcing recently recognized Adecco RPO as the #1 RPO in the industry. HRO Today magazine named Adecco RPO second on their 2010 RPO Baker’s Dozen Customer Satisfaction Survey. Adecco RPO has been ranked on this prestigious list of top RPO firms for five consecutive years.
We deliver industry-vertical solutions for the following sectors: financial services, pharmaceutical, healthcare, life sciences, information technology, energy, manufacturing, logistics and transport, retail, telecommunications, business services, public sector, and others.
- Professional recruiting and hard-to-fill skill sets
- High volume hourly and part-time employee recruitment
- Rapid deployment of RPO programs
- Candidate processing and OFCCP/EEO compliance
- Reducing 3rd party agency spend
- On-demand RPO solutions
Functional areas of expertise:
- Taleo, Peopleclick, Oracle, PeopleSoft, AIRS, Broadlook, Avature, TalentSeeker, HireVue, etc.
- Defense, Government Agencies, and Government Contractor recruitment programs
- Employee outreach and brand development
- Research, talent scouting, sourcing, screening and selection
- Interview management, offer management, and on-boarding
- Requisitions management and recruitment administration
- Infrastructure and recruitment technology integration
Additional information is available through our websites at http://www.adecco-rpo.com.
Cydcor, Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy, and financial services. Cydcor serves the retail, business-to-business, and residential channels. The company works with a network of independently owned corporate licensee (ICL) Cydcor sales offices providing clients with access to more than 2,700 sales professionals and nearly 200 offices in North America. The privately held company is based in Westlake Village, California. For more information about Cydcor, log on to www.cydcor.com or visit them on Facebook.