Entry Level - Customer Service Representative

Eau Claire, WI

40 days ago in Call Center & Customer Service

Job Type

Temporary/Contract

Posted

October 14,2014

Industry

Call Center & Customer Service

Salary

N/A

Reference

US_EN_2_011897_344112

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Adecco has jobs!! Customer Service positions for eBay Enterprise in Eau Claire, WI 54701. These are seasonal opportunities with the possibility of being made full-time jobs. If you meet the job qualifications below, email me your resume and good contact info. I will be calling you within 24 hours! Experienced candidates as well as high school and college grads are all welcome to apply!

Recruiter contact information
jennifer.ramirez@adeccona.com or call 631-844-7325 (leave a detailed message)

An entry level CSR Specialist must have the following:

Must have a High School Diploma or GED
Clear phone voice, pleasant to speak with, no other experience necessary.
Customer Service or Call Center is preferred but again, no experience needed.
Excellent verbal communication skills
Make good decisions and resolve issues in a clear, calm matter
Computer literate - Proficient
Able to work in a team environment
Hours vary, 24-30 hours per week depending on set schedule for the entire project

Responsibilities include:

• Interact with customers via telephone to provide information, process transactions, and reply to inquiries about eBay client’s products and services
• Receive/Place a high volume of inbound and outbound calls with varying degrees of questions or concerns
• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
• Achieve productivity standards and goals set by the company while maintaining high level of customer service
• Refer unresolved customer issues to designated call center department or supervisor for further investigation


If you are interested in this position, please email Jennifer Ramirez with your NAME and PHONE NUMBER. I will contact you within 24 hours of your email. No need to apply online. You must be able to provide information over the phone to complete a profile. If you know someone looking for work, please pass on my below contact number to friends and family!

Email: jennifer.ramirez@adeccona.com
Direct Phone: 631-844-7325

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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