Adecco, the world leader in workforce solutions, has teamed up with a global leader in personal and business finance. Together, we are bringing the power of our human and financial capital to create desirable places for people to work. Adecco has immediate opportunities for Business Data Analysts with this global leader, located in Newark, DE.
Position Details:
Position: Business Data Analyst
Location: Newark, DE
Length: 5 Month Contract
Analyst Description
Remediation Analysts are accountable for monitoring, maintaining and triaging questions received from our Shared Public Mailbox. Analysts will be responsible for assisting the Project Manager by completing tasks assigned in an accurate and timely manner. They may also be responsible for creating metrics reports, investigating returned mail and providing account reference data level analysis. Analysts will work directly with the Project and Programs Managers, as well as have some contact with the Middle Office. The Large Trader Identification (LTID) Project is the main initiative on which this position will focus. The candidate will also be responsible for developing his or her business knowledge and use that information to support and enhance the quality of all their assigned tasks.
Core responsibilities include:
Monitor a shared mailbox as well as a Mail Stop to assess and gather LTID information
Understand full scope of LTID initiative and follow Operating Model describing remediation effort
Develop and execute detailed remediation reports
Identify, mitigate and escalate risks/ issues and resource conflicts that impact progress against deliverables
Escalate (via Operating Model definitions) questions or concerns raised through client communication
Capture LTID information into interim database
Ensure daily entry and escalation volumes are supported
Accuracy rate will be measured and must have a 95% accuracy rate
Participate in and suggest continual process improvement
Qualifications
Possess at least 3 years of BAU or remediation initiatives
Core competencies in Excel, Word , Powerpoint and Outlook
Attention to detail, organization and accuracy
Ability to be flexible, organize and prioritize work
Effective time management skills
Strong Interpersonal skills; motivate project team members and interact effectively with all levels
Strong written and verbal communication skills
Solid issues management and resolution skills
Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. You may email your resume for consideration to Meghan at Meghan.Marsala@adeccona.com.
You may also call Meghan at 866-892-5140 ext. 198#
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.