Outstanding growth opportunity to work with one of the most unique thinking finance companies in the Roanoke/Westlake area. Imagine growing with a financial institution that is customer focused. Do you have 6 months of collections experience or 1 year of inbound/outbound call center experience? This could be the opportunity that you are waiting for-

These positions will focus on auto collections with customers who are less than 30 days in default-Customer focused maintaining relationships. All positions are temp to hire positions.



Early Stage Collections-late morning to evening hours.
Pay is $13 / hour.
Start date 1/7/2013 Training is 8a-4:30p M-F for the first two weeks; may also be 9a-5:30p.
Shift will probably be 12p-10p but candidates must be flexible to work any shift between 7am-11pm every day including weekends. Two times a month they will have a 3 day weekend

Early Stage Collectors will be handling calls on accounts that are 14-30 days past due. They work on a dialer system which handles both inbound and outbound calls. Collecting on past due accounts and setting customers up on a payment plans.

Candidates must either
- have a Bachelor's degree with no call center experience or
- have at least 6 months collections experience in a call center or
- have at least 1 year customer service experience in a call center
***Candidates with bachelor's degree is preferred. Candidates with a customer service background is preferred over candidates with collections experience as this is not a hard collections position. ***
-Spanish speaking is a plus- but not necessary

Great opportunitiy to grow!


Compiles and mails outgoing collection letters on a daily basis. Assists in providing availability for deposited items cleared through the fraud analysts. Completes forms and other documentation accurately. Meets deadlines on clerical support functions as they relate to the collection guidelines or fraud process. Services and directs phone calls, responding to routine inquiries. Operates office equipment, makes copies, sends faxes. Maintains inventory supplies. Clerical duties as needed.

Compiles and mails outgoing collection letters on a daily basis. Assists in providing availability for deposited items cleared through the fraud analysts. Completes forms and other documentation accurately. Meets deadlines on clerical support functions as they relate to the collection guidelines or fraud process. Services and directs phone calls, responding to routine inquiries. Operates office equipment, makes copies, sends faxes. Maintains inventory supplies. Clerical duties as needed.

Please apply at: www.adeccousa.com.

Once you have completed the application, you will be contacted if you meet the qualifications for the job.