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Business To Business Collections
Administrative & Clerical
$20 - $20 Hourly
Adecco, the #1 Human Resource provider has an opportunity for a Business to Business Collections Specialist to work at a premier client located in Plainsboro, NJ.
This position is responsible for placing outbound and accepting inbound calls from Customers for the purpose of collecting outstanding accounts receivable balances. The incumbent must build Customer relationships in order to effectively identify and take appropriate action to assist accounts with resolving all issues preventing timely payment of invoices. Each Customer contact attempt must be clearly and concisely documented with all appropriate data fields updated in the Oracle AR System. The incumbent will be responsible for the upkeep of data necessary to track the status of credit, collections, sales credit and write-off activity to ensure receivable balances are accurately represented, maximize sales and cash collections with a minimum of past due accounts.
-Contact Customers in an assigned portfolio to ensure timely payment of current receivables and collect past due balances.
-Work with delinquent Customers to bring their accounts current in the shortest period of time possible.
-Investigate issues related to delayed collections, immediately escalating pertinent facts and data to department supervisory staff for resolution.
-Maintain accurate and timely data and back up information on collection activity for management’s evaluation of aged accounts.
-Establish and maintain effective partnering relationships with other organizations to ensure timely resolution of customer issues
-Meet or exceed production goals (including but not limited to call attempts, connections and collections targets) on a daily, weekly and/or monthly basis.
-Manage large portfolio of accounts and ensure customer contact on a regular basis.
-Perform general collections duties.
-High School Diploma or equivalent required
-1-3 years Business to Business Collections experience
-Detail oriented, efficient, ability to multi-task with problem solving, analytical and mathematical skills
-Excellent customer relations, verbal and written communication skills
-Positive attitude, goal oriented and self motivated with the ability to work with minimal supervision
-Dependable, flexible and the ability to work in a fast paced, changing environment
-Proficient in Microsoft Outlook and Excel
-PC literate with the ability to quickly learn new software and system platforms
-Understanding of ERP systems with Oracle software experience desired but not required.
Qualified applicants should respond in confidence to Jason.Lewin@adeccona.com. Please include resume and cover letter along with compensation requirements
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