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Call Center / Customer Service job in Akron, OH

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Job summary

Call Center / Customer Service
Location: Akron, OH Category: Call Center & Customer Service
Status: Temporary/Contract Reference: US_EN_1_020159_10642374
Posted: July 16,2014 Salary: $11 - $11 Hourly

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Job description

Do you like assisting people and making them feel like they are #1?

The 5th largest utility Company located in Akron, Ohio is hiring Customer Service Representatives for their AUGUST class. See below for more information about this job!

Adecco is currently recruiting to fill Call Center - Customer Service jobs in Akron, OH. We are seeking 20+ TOP Customer Service Representatives for this opportunity. There is the potential for some of these openings to go temp to hire within one year.

Responsibilities for this Call Center - Customer Service job include:

•Provide sound customer service by exceeding customer needs. Perform appropriate system entries.
•Receive/Process outage and 911 emergency calls within company guidelines.
•Handle irate customers in a calm, courteous and professional manner.
•Have the ability to interpret technical instructions received from the field regarding meter reads and outage status.
•Attend ALL required training classes.

Qualifications:

•High School Diploma or GED
•Must pass the company approved CSR test.
•Excellent communications skills, including good grammar, dictation, and tone of voice.
•Must be able to type 30-40 WPM while the customer is dictating their issues to you, basic computer and keyboarding skills.
•MUST be available to work MANDATORY OT, with very short notice
•Solid Customer Service history
•No time off will be permitted during the 6 weeks of training, also NO time off between May – September~
•Must be ok with flexible schedule
•Must be able to pass drug and background check

Pay is $11.00 an hour.

Apply Now if you are interested in this Call Center - Customer Service job in Akron, OH!



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