We are currently seeking customer service representatives in the Somerset and Middlesex County areas. The pay rate starts at $12/hour but may be higher depending on experience. We are looking for dependable candidates with proven longevity at past employers. We have temporary to hire opportunities with competitive health, dental, 401K and life benefits available to you after your first pay check, pay schedule is weekly. Must be willing to travel anywhere within the Middlesex and Somerset county limits. Please review the job description below and follow the instructions on how to complete the online application. We look forward to working with you!!
~ Processes orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from customer or company employee.
~ Compiles, sorts and verifies accuracy of data to be entered. (Examines records such as bills, computer printouts, bills of lading, and related documents and correspondence and Informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer using mail, e-mail or telephone.
~ Enters order into automated system, and computes total costs for customer. Records or files copy of orders received as requested.
~ Confers with warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
~ Compiles statistics and prepares various reports for management.
~ Investigates overdue and damaged shipments or shortages in shipments for customers and/or common carriers.
~ Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.
~ Provides back up support for all accounts other than primary.
~ Minimum of 2 years of experience
~ Ability to successfully communicate – both verbal and written
~ Intermediate skills in MS Word and Excel
~ AS400 experience or any WMS experience helpful
~ Proficient Data Entry Skills
~ Ability to follow through and provide excellent customer service
~ Ability to efficiently solve problems
~ Ability to establish priorities and accomplish multiple tasks
~ Must be organized
1.)Go to http://www.adeccousa.com/pages/passiveapply.aspx
2.)Click on “Apply Here” in the top right corner of your screen
3.)Upload your resume in a Microsoft Word document
4.)Select the office (020275) or Somerset NJ (1 Executive Drive- Suite 100, Somerset, NJ 08873
5.)Complete the remaining sections of the application and submit