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Dispatchers Telephone Data Entry - Call Center Needed for Security Company in Lancaster PA $11 job in Lancaster, PA

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Dispatchers Telephone Data Entry - Call Center Needed for Security Company in Lancaster PA $11
Location: Lancaster, PA Category: Administrative & Clerical
Status: Temporary/Contract-to-Hire Reference: US_EN_1_021086_10609330
Posted: October 22,2014 Salary: $11 - $11 Hourly

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Job description



Our Adecco Lancaster office is currently accepting applications for a Temp-To-Hire Central Station Dispatcher.

• Do you live close to Lancaster City?
• Do you like telephone and data entry work?
• Do you like working in a climate-controlled office environment?


JOB DESCRIPTION:

• Candidates will be responsible for responding to calls for emergency and non-emergency assistance and in dispatching law enforcement, fire department or rescue units.

• Candidates will transmit and receive coded and conventional messages, differentiate between routine, priority, and emergency messages, and initiate or follow through on responses as required.

• Candidates may enter unit response and data into database.

REQUIREMENTS:

• These positions require a high school diploma with 0-2 years of experience in the field or in a related area.

• Must be familiar with standard concepts, practices, and procedures within a particular field, as candidates will rely on limited experience and judgment to plan and accomplish goals.

• Candidates will perform a variety of tasks, requiring a certain degree of creativity and latitude.

• Candidates will work under general supervision and will report to their Shift Supervisor.

• Must be able to train on 1st shift for 4-6 weeks (9 AM - 5 PM) and then move to either 2nd (3 PM - 11 PM) or 3rd (11 PM - 7 AM) shift.

• After training is complete, candidates must be available to work weekends and holidays.




RESPONSIBILITIES, SKILLS & ABILITIES:

• Work requires exceptional attention to detail, establishing priorities and meeting deadlines. Must be able to work in a fast-paced and demanding environment with demonstrated ability to juggle multiple competing tasks and demands.

• Must possess a willingness to learn in an ever-changing industry.

• Must utilize thorough knowledge of company and industry standards, policies and procedures.

• Must follow direction.

• Must be able to work well with individuals at all levels of the organization, as well as outside customers.

• Must be able to work independently, with little or no supervision while still providing a team-oriented attitude.

• Must have an excellent working knowledge of computer software applications, specifically Microsoft Office Suite, Internet and general office equipment.

• All full-time dispatchers are required to be on-call for one week on a rotating basis. Based on the number of employees, the on-call shift usually rotates to each dispatcher every 5-6 weeks. On-call shift begins at 0700 Monday morning until the following Monday morning at 0659.

QUALIFICATIONS:

• Work requires exceptional attention to detail, establishing priorities and meeting deadlines.

• Must be able to work in a fast-paced and demanding environment with demonstrated ability to juggle multiple competing tasks and demands.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.



Click on http://www.adeccousa.com to be considered for these positions. Please contact our office at 717-299-3216 and ask for Barb if you have any questions.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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