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Customer Service Professional job in Charleston, WV


Job summary

Customer Service Professional
Location: Charleston, WV Category: Call Center & Customer Service
Status: Temporary/Contract-to-Hire Reference: US_EN_1_021434_10448223
Posted: October 22,2014 Salary: $11 - $11 Hourly

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Job description

Adecco is currently recruiting for experienced Customer Service Representatives for one of Charleston’s newest provider of medical transportstion. Candidates must be able to adapt to the customers needs with a positive attitude and high level of customer service while taking inbound customer calls and providing resolution to question and concerns. This is for a long-term temporary to hire opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Customer Service Representative - Call Center job include:

• Receive a high volume of inbound calls with varying degrees of questions or concerns
• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
• Achieve productivity standards and goals set by the company while maintaining high level of customer service
• Refer unresolved customer issues to designated call center department or supervisor for further investigation
• Must be able to able to work in a highly monitored environment

Candidates must meet the following requirements for consideration:

• 1-3 years Customer Service experience
• Excellent communication skills
• High School Diploma or GED required
• Ability to pass background and drug testing
• Candidate must be able to sit for the majority of their shift
• Excellent verbal and written communication skills
• Make good decisions and resolve issues in a clear, calm, and diplomatic matter
• Computer literate – Intermediate computer skills Proficient with Email and Microsoft Word
• Able to work in a team environment

These positions are long term for the right individuals and provide excellent paid training (8 - 10 weeks). Pay rate is $11.67. Interviews are currently being scheduled and candidates can apply at Apply Now!!

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Customer Service Representative - Call Center job in Charleston, WV or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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