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Retail Operations Rep Job- Florence, AL job in Florence, AL
Retail Operations Rep Job- Florence, AL
Call Center & Customer Service
We have an immediate opportunity available for Retail Sales Operations Representative in and around FLORENCE, AL. Rep duties include stocking cellular phone products at locations, demonstrating data and products and being knowledgeable of Verizon Wireless Pricing. Hired employees will be trained on products and services and qualifying customers for updates and/or add-a-line. Retail Sales Rep will maintain and grow existing customer base and manage churn. Collaborate cross-functionally with other departments throughout the company impacting the indirect channel.
This position supports National Retailers such as Wal-Mart, Sam's Club, Target, Radio Shack and Best Buy under the supervision of an Indirect Account Manager. Retail Sales Operations Rep will complete 3-4 visits per day and complete a store visit report form for each visit. Thereafter the Rep will follow up with the Indirect account Manager every morning to review previous days forms and visits. Operations Rep will be responsible for meeting and exceeding regional sales objectives through the management and implementation of all sales, marketing, merchandising, and advertising/promotional programs. Reliable transportation is required and must be able to cover multiple locations during a single day. (You must have a CLEAN driving record)
Retail Hours and Work Schedule
Retail Sales Operations Reps will be required to meet customer needs while exceeding service expectations. Working hours are 10:00am to 7:00pm (Monday through Saturday) and 11:00am to 7:00pm on Sunday. Work schedules will vary from week to week with some holidays being required. You will be required to work any day of the week.
-Education: Associates degree or equivalent work experience required.
-PC proficiency in Microsoft Office required.
-Superior organizational, interpersonal, communication and negotiation skills are required.
-Ability to present to various audiences required.
-Prior successful sales track record and proven leadership ability.
-Have the ability to work in a fast-paced, intense, and results-oriented environment that offers very little down time.
-Be willing to learn and be responsible for a wide variety of product and service information and able to multi-task listening to the customer, sharing information, and selling our products and services.
-Be able to remain up-to-date on products, services, and company in an ever-changing environment.
-Have the ability to work with frustrated customers and be able to effectively and efficiently handle this type of situation.
-Be able to work retail hours set by the Account Manager or Brand Ambassador
-Administer in locations that are open 7 days a week.
-Be willing to set goals and achieve an aggressive monthly quota and prepared to have a significant portion of monthly income be based upon sales commissions.
Position Recap:***SALES/CUSTOMER SERVICE/MARKETING - RETAIL/CELLULAR EXP. PREFERRED*** Must have CLEAN Driving Record, Valid License, Insurance & Registration Required. ALL expenses incurred with the position, mileage, etc. are reimbursed. Sales Rep MUST have reliable transportation and be flexible to travel between multiple locations. PART TIME position 24-32+ hours per week, Saturdays required. FLORENCE, AL AREA ***24-32 HOURS a week***
Please Apply Now! Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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