Administrative/Call Center *** local Cedar Rapids Company seeking individuals for call center environment: Accountable for accurate and timely handling of all aspects of customer account maintenance and transactions. Take ownership of assigned portfolios, investigate, research and resolve various questions regarding customer policies and recommended solutions to resolve customer issues. Provide excellent customer service for new and existing customers. Teamwork environment. Background Required. 3 weeks of training 8 am - 4:30 pm / actual shift hours after training 10:30 am - 7 pm. 3-4 years of call center experience and background in insurance a +. To join our team apply on-line: adeccousa.com (use apply now feature located in upper right hand corner. Questions call 563-322-2342.