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Customer Service Representative - Call Center job in Saint Paul, MN

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Job summary

Customer Service Representative - Call Center
Location: Saint Paul, MN Category: Call Center & Customer Service
Status: Temporary/Contract-to-Hire Reference: US_EN_1_025256_10577586
Posted: October 01,2014 Salary: $13 - $15.50 Hourly

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Job description

Adecco is assisting a local client in their search to fill a Customer Service Representative - Call Center job in Maplewood, MN. The current openings are long-term contract positions. As a respected Customer Service Representative, you will use your high energy and social skills to partner with our customers to help them achieve maximum benefit from their products. As a part of the customer service team, we strive to exceed our objectives to help drive greater customer satisfaction. If you meet the qualifications below please Apply Now!

Responsibilities for this Customer Service Representative - Call Center job include:

• Respond to 80+ calls each day at an inbound call center
• Field distressed calls from customers and connect them with the appropriate service specialist who will assist with their issue
• Handle product orders and credit inquiries from hospitality industry customers and Ecolab sales representatives
• Achieve target goals for monthly call quality, daily attendance, and punctuality
• Meet daily and monthly statistical objectives utilizing good time management skills

Qualifications:

• Bachelors degree completed or in progress
• A high school diploma or equivalent
• 2-5 years of previous call center experience
• Ability to accurately type a minimum of 40 words per minute
• Ability to multitasking while on the phone and computer
• Ability to interact professionally with others
• Excellent verbal and written skills
• Excellent customer service skills
• Highly dependable and reliable
• Fluent in English


Click on “Apply Now” to be considered for this Customer Service Representative - Call Center job in Maplewood, MN or any other opportunities with Adecco.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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