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Outbound Call Center Representative job in West Warwick, RI


Job summary

Outbound Call Center Representative
Location: West Warwick, RI Category: Call Center & Customer Service
Status: Temporary/Contract Reference: US_EN_1_025360_10661222
Posted: September 12,2014 Salary: $11.50 - $11.50 Hourly

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Job description

Adecco is currently assisting a local client in their search to fill Outbound Call Center Representative jobs in West Warwick, RI. This position is a long-term temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Call Center job include:
*Provide service and information to customers regarding MetLife products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions
*Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding insurance and other financial service products and benefit plans
*Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc.
*Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing
*Work at all times to enhance and strengthen the relationship between the customer and MetLife

*Previous Call Center experience preferred
*Excellent oral & written communication skills
*Superior telephone etiquette
*Excellent listening skills and ability to articulate ideas
*Basic computer skills
*Strong solid math and analytical skills
*Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it

We have openings on Monday-Friday 9am-9pm, Saturdays 9am-4pm.

Pay for this position is $11.50/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this Outbound Call Center job in West Warwick, RI or any related opportunities with Adecco.

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