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Job Summary
Customer Service - CSR - Call Center
Location: Butler, PA Category: Call Center & Customer Service
Status: Temporary/Contract-to-Hire Reference: US_EN_1_027317_10174607
Posted: April 11,2014 Salary: $9.25 - $9.25 Hourly

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A local leading telecommunications company is currently seeking an experienced part-time Customer Service Representative - CSR - Call Center Representative in Butler, PA for a long-term opportunity. Customer Service Representatives will call upon current customers to inquire about their recent interactions with the company. If you meet the qualifications listed below - Apply Now!

Responsibilities for Customer Service include but are not limited to the following:
- Complete 400-500 contacts per week to customers that have had prior service performed.
- Confer with customers by telephone to provide information about products or services, take or enter orders, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Refer unresolved customer grievances to designated departments for further investigation.

Candidates must meet the following requirements for consideration:
- High School Diploma
- 1 - 3 years customer service experience
- Pass pre-employment screenings
- Must be dependable and enthusiastic with telephone experience

The schedule is Monday - Friday from 2:00pm - 6:00pm. Additional hours available based upon quota.
Pay for this position is $9.50/hr. This is a temporary-to-hire opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

- 401k - Adecco offers all temporary employees the ability to participate in a 401k savings program
- Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
- Service Bonus - Rewarding employees who make an extended work commitment
- Paid Holidays - Selected paid holiday, based on accrued hour requirements
- State-of-the-Art Career Center - Training and resources available for all employees
- Highly trained and professional staff - Our team cares about you and your career!

Click on Apply Now to be considered for this position or any other customer service related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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