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Customer Service - Support job in Austin, TX


Job summary

Customer Service - Support
Location: Austin, TX Category: Call Center & Customer Service
Status: Temporary/Contract-to-Hire Reference: US_EN_1_027673_10258855
Posted: July 13,2014 Salary: $13 - $15 Hourly

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Job description

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Senior Customer Service jobs in Austin, TX. Candidates with business to business customer service experience and excellent job tenure have proven to be a great fit for these positions. In this role you will provide full-cycle customer service to high profile clients interested in or already enrolled in programs related to medical dermatology products.

Responsibilities in this Senior Customer Service job include:
- Provide excellent customer service to professional clientele regarding medical dermatology products
- Handle any issues in a timely, professional manner using excellent problem solving skills, exercising sound judgment, and following-up promptly to ensure complete resolution
- Ensure all documentation is accurate and complete

Experience: Qualifications:
- High School Diploma required, Associates preferred
- At least 2 years of experience in a high level customer service role
- Ability to respond effectively to inquiries or complaints while interacting with management, customers, other employees of the organization, and the general public
- Excellent written and verbal communication skills
- Skilled in making sound, independent decisions while also working as a team player
- Ability to coordinate and synchronize multiple projects and maintain consistency and quality in a fast-paced environment
- Proficient in Microsoft Office Word and Excel

Positions will be Monday – Friday. Shifts may begin as early as 8:00 am and some will end as late as 7:00 pm. All shifts are 8 hour shifts. These positions are temp-to-hire opportunities.

Apply Now if you are interested in this Senior Customer Service job in Austin, TX. An Adecco recruiter will contact you to set up an interview.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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