Adecco is currently recruiting for Inbound Customer Service Representatives in Brunswick, GA. This is a long term seasonal opportunity with potential for seasonal bonus is assignment is completed. As a Customer Service Representative you will be assisting customers with varying levels of questions, inquiries, or requests.
Though this is a Call Center position, Call Center experience is not required. All we ask is that you have had some kind of customer service experience, retail or service trade.
Responsibilities for this Inbound Customer Service Representative include:• Interact with customers via telephone to provide information• Achieve productivity standards and goals while maintaining the highest level of customer service • Process transactions and reply to inquiries about products and services• Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken• Use computer system to track, gather information, and/or troubleshoot customer issues• Refer unresolved customer issues to designated call center department or supervisor for resolutionApply Now if you are interested in this Inbound Customer Service Representative position in Brunswick, GA! Please contact the Anne Matson at firstname.lastname@example.org, or call 631-844-7459 if you have any questions. Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Qualifications:• Must have a High School Diploma or GED• Must be computer literate - Proficient with Email and Microsoft Word • 6 months previous customer service or call center experience• Excellent verbal and written communication skills• Ability to make good decisions • Resolve issues in a clear and calm matter