Job Purpose
To represent our client’s company in the process of acquiring new business through sales and marketing initiatives both in-person and through digital communications. To grow wedding and event catering as well as business catering sales and act as the customer liaison through the event process.

Job Duties
• Meet sales objectives and support the marketing initiatives to grow the business
• Effectively manage the relationship between the customer and the infrastructure of the catering staff
• Effectively communicate the needs of the customer to ensure that expectations are met and the staff has clear direction for events
• Resolve customer service problems
• Manage the customer communication process from the initial sale to the completion of the event
• Communicate with previous customers, existing customers and develop new customers in an effective and organized manner
• Follow-up all inquiries in a timely manner
• Contributes to team efforts by supporting the workflow of the business
• Represent the company as directed by Management in all aspects of the customer relationship
• Maintains a professional demeanor
• Other duties as required

• Proven sales and marketing skills
• Excellent oral and written communication skills
• Knowledge of the Catering business and Event Management
• Knowledge of the food industry and the customer “food experience”
• Proficiency in Microsoft Office for customer communication and Outlook for scheduling appointments
• Highly organized and Professional
• Problem solving skills
• Attention to detail
• High level of confidentiality
• Willingness to take on new responsibilities
• Team orientation