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Operations Center Rep -- 2nd and 3rd Shift Opportunities
Saint Louis, MO
$12 - $12 Hourly
Adecco, a top leader in employment solutions, has a client who is CONSISTENTLY GROWING and in need of additional Operations Center Representatives to join their team to monitor the operations of data centers throughout the United States. This position is for 2ND and 3RD shift ONLY. This position may require working weekends, as they have 24/7 monitoring of the facilities. We are looking for candidates that want to stay with the company for the long run and build a career as they grow. If you meet the qualifications listed below please Apply Now!
Adecco is looking for candidates with the right experience that want to stay with their company for the long run, and grow with their company as they expand. This is a great opportunity for recent college grads or those in their last few semesters of school to get their foot in the door of a company voted one of the top workplaces in St. Louis for 2012!
If you have previously worked in vendor management, work order processing, database management, or in military operations centers, this position is for you! Recent graduates that work well in a team environment and a desire to excel in a fast paced environment have been very successful in this position!
-2nd SHIFT -- Will require working 4PM - Midnight. Shift days will vary. Must be flexible to work weekends.
-3rd SHIFT -- Will require working Midnight - 8:00AM. Shift days will vary. Must be flexible to work weekends.
-Monitor and responding to high volume e-mail while providing the highest level of customer service.
-Dispatch vendors for critical alarms and document transactions and interactions with customers and vendors.
-Become proficient in the use of software packages the operations center utilizes on a day-to-day basis
-Follow escalation procedures for monitoring systems.
-Create and modify Remedy change tickets
-Recent Bachelor's degree is preferred OR 1 - 2 years of applicable entry level experience
-Proficient with MS Office Package.
-Previous experience navigating through multiple databases and ability to learn new systems/procedures quickly!
-Experience working with dual screens a plus!
-Excellent verbal and written skills, and prioritization skills are a MUST!
-Previous Customer Service, Data Entry, and Data Analysis experience a plus!
Click on Apply Now to be considered for this position or any other Customer Service - Data Entry related opportunities with Adecco.
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