We are looking for a Benefits Specialist for a 3 month assignment.
Job Duties:
Evaluate and process Health Care and Dependent Care FSA claims
Respond to and/or contact client, client employee and colleagues as directed or required to resolve FSA product related inquiries, issues or escalations
Research, analyze and integrate data to provide information on claim administration
Ensure relevant employee and claim data is synchronized between client and third party systems
Identify, research and resolve FSA plan balance discrepancies
Identify and recommend opportunities to enhance and streamline process flows with emphasis on automation and efficiency
Deliver superior written and verbal customer service
Perform other administrative and data entry tasks in related departments, including but not limited to health and welfare benefits, COBRA and Retirement

Job Requirements:
High School diploma or GED
Experience in Benefits Administration
Previous experience in FSA Administration a plus
Experience working in a HR Outsourcing/PEO environment a plus
Experience with PeopleSoft HRMS a plus
Proven experience in customer service environment
Related call/service center experience a plus
Must be detail oriented and highly organized
General knowledge of Oracle and Microsoft based applications and databases such as PeopleSoft, MS Office, etc
Excellent written and verbal communication skills
Effective time management and organizational skills
Ability to effectively meet customer needs, taking responsibility for customer satisfaction
Ability to follow established procedures in a timely, accurate manner
Ability to create and comprehend reports and spreadsheets
Ability to maintain effectiveness and professionalism when experiencing change in the work tasks and/or the work environment
Ability to work in a fast-paced, team environment and under pressure of deadlines
Excellent collaboration, teamwork and interpersonal skills
Proficiency in MicroSoft Office (Word/Excel)
Fluency in English, Bilingual a plus

issues related to enrollment, deferrals, remittance, plan design and compliance.