Case Study: A Remote Workforce Is One Call Away

Challenge: 
Our customer, an investor services provider, faced social distancing and physical capacity challenges within their facility which impacted growth. Adecco created a solution to hire and onboard 600+ remote associates.

Our Approach:   
To solve our customer’s hiring needs, we utilized our onsite and centralized recruitment teams, which enabled us to deliver transparency and streamline the hiring process. We deployed a high-volume recruitment strategy by leveraging our extensive database and other technologies to meet the hiring timeline. We utilized a remote training program to facilitate successful virtual onboarding and provided daily coaching based on real-time KPI data. Our team of lean-trained experts employed proprietary Adecco Red Belt principles to improve productivity within processes, resulting in enhanced associate performance. At successful project closure, our associate NPS score increased by 57 points and our customer stated, “Adecco was an integral component to our success.”

Every day at Adecco, we consult with our clients and offer solutions to ensure every client maximizes their chances for success.

Now it’s your turn. Contact us and tell us about your staffing needs.