| Industries| Topics Case study: Answering the call for a remote solution during COVID-19 Filling a project-based hiring need at the height of the COVID-19 pandemic Case Studies 04/26/2022 Our customer, the world’s foremost transfer agent and investor services provider, needed +600 associates for a 3-month project during the height of COVID. Because of COVID restrictions, the call center needed to be entirely remote, so we established a remote call center and designed new call center trainings and support materials around a remote workforce. Our internal consultants also stepped in to retrain supervisors for better efficiency and focus on KPIs. When you need a staffing challenge solved fast, you need Adecco as your partner. Contact us today to learn why. Related Articles Proud to be inclusive: How to recruit and support LGBTQ+ talent Learn how you can better attract and retain today's top talent. read more Rewriting the conversation Many employers are unaware of the challenges their AAPI employees face – and the impact that discrimination has on their careers. It's time to change that. read more