| Industries| Topics Case Study: Competitive pay rates make for style and substance Improving fill rates and attendance with regular check-ins Case Studies 10/14/2021 Our customer, a luxury fashion retailer, was facing fulfillment and retention challenges. We identified the issue being both low pay rates and a market saturated with other ramping competitors recruiting for the same talent. Due to the drastic decrease in candidate attraction and increase in no-show rates, we held daily and weekly performance review calls to analyze the changes in the market. We presented market data to support the need for higher wages, and as a result, our customer elected to increase pay rates to the 78th percentile. That meant an average increase of $3.00/hour for weekday shifts and $4.00/hour for weekend shifts. In total, our customer saw a 60% increase in applicants. Learn more about how we can leverage market data to find the right pay for your market – or reach out to us today. Related Articles Retail worker shortage: How to meet customer expectations with fewer workers The current retail quit rate is nearly twice the rate of other industries, so what can employers do? read more 2023 Retail trends: Navigating uncertain hiring needs Right now, 70% of job openings in retail remain unfulfilled, so employers need to be staying ahead. read more