How Adecco created a referral-based workforce for a client experiencing high turnover.

Our client wanted to be prominent in the cutlery and cooking space, but their staffing efforts weren’t quite up to speed.

Our client was seeking a partner who could address staffing challenges such as ghosting, high turnover, and associate engagement. They were also looking for a partner who they could turn to for thoughtful and strategic operational guidance. With all of this in mind, we created a customized recruiting program and delivered the following:

• Reduced associate turnover to 10%
• Recruited a workforce that is now nearly 100% referral-based
• Provided valuable operational advice when a key leader left the business

Our Custom Program

We were awarded a contract to manage 4 warehouse and customer service associates but knew that we could provide so much more. As a part of our custom program, we initiated the following services to better serve our client and their contingent workforce:

• Lead supervisor
• Timeclock
• Daily check-ins
• Referral bonuses
• Associate engagement program
• Operations and safety regulation guidance

The Custom Results

Throughout our six-year partnership, our client saw the following results:

• The successful placement of 700+ associates, with an additional 80 associates this past peak season
• 50% more business their first year, followed by exponential growth during the next six years
• Improved compliance and controls
• Improved employee engagement, resulting in 75% of associates being employed with the client for 3 years or longer

Today, we fill over 50% of all contingent labor requests for our client and are considered a pipeline of talent for their new business ventures. We’ve become a valued and trusted partner due to our dedication to the well-being of their contingent workforce and expertise with successful and efficient business processes. For more information about how we can service all of your contingent labor requests, contact us here.