| Industries| Topics Case Study: Strategically Sweet Solutions Delivered by Quality Processes Case Studies 06/21/2021 Challenge Our customer, a manufacturer of premier chocolates, experienced increased online shopping and eCommerce growth due to COVID-19. To ensure success, we worked together to develop a staffing strategy and solidified a pre-season peak plan. Our Approach Due to our customer’s distant campus location and below market pay rates, most of their contingent staff had long commutes, or used ride-sharing services, which impacted productivity and performance. As the master vendor at this location, Adecco developed a customer-specific recruitment strategy to expand talent pools in the local market by increasing wages. We leveraged Adecco Analytics and market data to drive pay rate discussions and attract better quality talent by offering wages higher than competitors. Next, we implemented weekend shift scheduling based on supply and demand data to increase workforce availability. Lastly, we collaborated with our customer to create a shared referral program which extended eligibility to Adecco associates and the customer’s full-time employees. Every day at Adecco, we consult with our clients and offer solutions to ensure every client maximizes their chances for success. Now it’s your turn. Contact us and tell us about your staffing needs. Related Articles Case study: Adecco’s master vendor program helps an overworked and underserved customer Our MVP created a single point of contact and replaced several suppliers not delivering talent read more Case Study: Going above (market wages) and beyond for a long-time customer Adecco uses new incentives to invest in staffing success read more