Webinar: Managing Multiple Generations in the Workplace

Managing generational differences in the workplace is proving to be a challenge for many – especially when a customer service aspect is involved.


Tune in as four expert panelists share insights into the four generations now in the workplace, along with leadership best practices with special emphasis on customer service. They’ll discuss:

  • Leveraging generational strengths
  • Addressing generational challenges
  • Understanding management best practices
  • Helping younger generations provide great service

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