Seven habits of highly effective healthcare professionals

When hiring healthcare workers, look for candidates with a healthy dose of these seven traits.


Healthcare is one of the fastest growing segments of the U.S. economy, with more than 15 million jobs across various related fields. If you are looking to fill one of them, it’s important to choose the right candidate, and to understand the current staffing trends that impact the talent pool. To help, we've put together a list of seven essential skills and traits that you should look for before when hiring healthcare professionals.

1. Organizational and communication skills

Organizational skills are important in all fields, but perhaps nowhere are they more essential than in the fast-paced healthcare industry. Great time management, an ability to prioritize and comfort with multitasking are critical when people’s lives are on the line.

In the high-stakes healthcare setting, effective communication is also vitally important. Ineffective communication is a significant contributor to medical errors and patient harm. Being able to clearly communicate issues, escalate them, and work with your colleagues and upper management on finding a solution to a problem will go a long way to ensure the good care of patients.

2. Professionalism, humility and positivity

Having health issues or being hospitalized is extremely stressful, and that’s why they rely on professionals for support in addition to care. Healthcare workers must remain positive, focused and compassionate, with an ability to take control of difficult situations and resolve conflicts rapidly.

3. Responsibility and accountability

Accountability may seem like a daunting word that screams, "who is to blame?” but the fact is that accountability simply entails the processes by which one party justifies and takes responsibility for his or her actions. Being accountable, taking responsibility, and using the tools that are in place to report and escalate issues may be the difference between life and death, especially in fast-paced and somewhat precarious environments such as hospitals.

4. Patience

The healthcare system is fast-paced, but it is also layered with bureaucracy, processes and protocols. It’s not uncommon for employees to work within cross-functional teams and across departments, and being calm, cool and patient under pressure is important.

5. Desire to receive continuing education

The best healthcare professionals are those that strive to continue their education. Whether they are a nurse, clerical worker, medical coder, etc., current knowledge and certifications are essential to your team. Plus, if they are dedicated to making the most out of themselves, they will likely be just as dedicated to helping you get the most out of your operations.

6. Team spirit

Most, if not all, positions in the healthcare industry require working as part of a team. Whether they’re dealing with patients directly, or working in an office or a lab, teamwork is essential to ensuring the well-being of patients. Additionally, team spirit can serve as a great motivator for employees who are often working evenings, nights and weekends.

7. Emotional stability

Many positions in the healthcare industry can be demanding, not only physically but also emotionally and psychologically as well. Employees with better emotional stability are less likely to exhibit strong emotional reactions to stressful situations.

If you are looking to hire highly effective healthcare workers, contact us today.