1. Workforce Management Forecast

Why this report matters

Over the last year, as the unemployment rate has declined and the competition for talent has intensified, we’ve reported that we’re working in “The Age of the Employee.”

In this candidate-driven market, the burden is on employers to offer compelling reasons for candidates to join, and remain with, their organizations. And the most compelling thing an employer can offer—one that goes hand-in-hand with engagement, productivity and loyalty—is happiness.

You can't make employees happy. But you can foster a positive work environment that results in engaged, productive and successful employees who love what they do. The big question, of course, then becomes: “How do we develop a workforce culture where employees are happy?” We found that the answers vary quite a bit.

For the second year in a row, we asked more than 500 C-Suite executives about their most (and least) effective workforce management efforts. Their answers surprised us.

With each layer of data we analyzed, we discovered that, on one hand, there are some tried and true strategies. Overall, when employers take care of certain, often basic, employee needs, it leads to success and satisfaction.

On the other hand, many companies are taking vastly different approaches—even contradictory, in some cases—to how they develop happy, engaged and productive workforces.

Most importantly, we learned that many of the best practices we observed last year have already changed. The future of work is here now. Companies are experimenting, finding solutions that work for them and redefining what it means to be “Best-in-Class.”

We hope the findings and analysis in this report will help you be fully prepared for this new reality, discover fresh approaches to workforce management and get you closer to building a team of employees who love what they do.

Joyce Russell
President, Adecco USA