• Location
    Florence, Kentucky
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 17 - $ 19 / Hour
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Rep. role in Florence, Kentucky!  Apply now if you meet the qualifications listed below!


Responsibilities, Qualifications, & Details:



Candidates will be working in a call center environment, handle customer service and/or billing inquiries and problems. Support the growth of new business.  Use a variety of computerized data entry systems for general policy servicing and troubleshooting.  


  • Respond to inbound inquiries from potential or current insurance policy holders & agencies
  • Provide customer service to multiple product queues
  • Take First Notice of Loss reports
  • Maintains working knowledge of new products
  • Meets call volume and quality control requirements
  • Communicates professionally with all customers and peers
  • Current shift availability 10am - 7pm. 


A successful candidate will have the following skills and experience:

– 1-2 years previous customer service experience/telephone experience

– High school diploma or equivalent
– Self-starter who is focused on goal achievement
– Strong verbal and written communication skills



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.


If you have any questions surrounding the application process, please feel free to reach out to: Rushaun Carter; 631-844-7601; & Rushaun.carter@adeccona.com.


The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans


Equal Opportunity Employer Minorities/Women/Veterans/Disabled



  • Apply with Adecco

Reference number US_EN_99_028082_11941031