Account Coordinator

Adecco is Currently seeking to fill, an internal Account Coordinator role located in Norcross, GA. This is a Temp to Perm Opportunity, if you would like to pursue a great opportunity and enjoy working for a fast-paced company, then Apply Now if you meet the qualifications listed below!

POSITION OF SUMMARY:

The Centralized Delivery Solutions (CDS) Account Coordinator works directly with the CDS Account Management Team to deliver best in class service to assigned customers. Provides support for large national accounts that require CDS. Responsible for the administration of processes and operational duties for national contracts, adhering to contractual service level agreements (SLAs) and order management.


ESSENTIAL DUTIES & RESPONSIBILITIES:

Assists CDS Account Management Team by providing administrative support.
Ensures compliance with all assigned SLAs, CDS workflows, Adecco policies, and procedures.
Ensures that standard operating procedures (SOPs) for the CDS organization are adhered to.
Ensures that centralized order management (COM) and account operations operate efficiently and effectively.
Manages all customer orders via CM or VMS tools.
Manages order distribution through various tools including Custom Match, CORE and Smart Search within assigned SLAs.
Responsible for system maintenance of order creation, distribution, system monitoring, and reconciliation between systems.
May assist in managing candidate submission to the VMS tool by ensuring resumes meet specified requirements.
Assists with monitoring of the Risk Revenue Report and with identifying any discrepancies in bill rate & pay rate between the VMS tool and CM.
Maintains weekly reporting requirements for assigned accounts.
Participates in special projects and performs other duties as assigned.


KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

Ability to communicate effectively, verbally and in writing.
Ability to establish and maintain effective working relationships.
Ability to focus on client needs with a commitment to quality and customer service.
Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.
Knowledge of and ability to interpret and understand employment-related laws, rules and regulations.
Knowledge of and the ability to utilize Vendor Management Systems (VMS) and CM (Custom Match).
Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.


***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer. ***

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_406882