Account Manager


Adecco is currently assisting a local client in their search to fill an Account Manager position in Hartford, CT. This is a contract opportunity. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!


***Applicants must be currently authorized to work in the United States on a full-time basis. This employer will not sponsor applicants with the following work visas: H1B, H2B, E3, TN1***

please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com



POSITION: Account Manager
LOCATION: Hartford, CT
HOURS: 8AM - 6PM
DURATION: 5+ Months
PAY: 25.00 - 27.50 per hour

Responsibilities, Qualifications, & Details:
This Candidate helps evaluate risks, assists more senior Account Managers with retaining and generating business and serves as a day-to-day contact for standard client needs.

The purpose of this position is to act as the primary relationship manager with responsibility for all account servicing for Life, Long Term Care & Disability Income within Private Client Life. Functions as the central point of communication in the department acting as a liaison between insurance carriers and processing center. Consults with the Business Support Manager & Principal in the day-to-day operational needs. Proactively manages tasks and projects that impact administration of the business to achieve timely and efficient action. Knowledge of business flow in order to determine reporting requirements in sales system required.

Client Servicing
• Manages the delivery of services and the day-to-day client needs to retain accounts, establish strong client relationships and achieve high levels of client satisfaction.
• Manages day-to-day client needs with respect to inforce policies.
• Establishes strong client relationships and achieve high levels of client satisfaction.
• Identifies important business needs of the client and effectively communicates with the Business Support
• Manager and Principal of the department.
• Maintains client required documentation.
• Maintains files while tracking progress. Updates management regularly with respect to pending client leads, rates and cases in underwriting.
• Maintains requirements for Sales & Compliance.
• Executes all cyclical processing of premium needs for clients.
• Establishes client and carrier relationships and develops an understanding of all aspects of the client and carrier.
• Attends conferences, client calls, client meetings and establishes strong relationships with processing center,carriers and clients.
• Partners with Business Support Manger & Principal to complete projects.
• Works with carriers on inforce illustrations to be sure products are performing as sold.
• Works with carriers to resolve any and all errors upon review.
• Tracks recurring revenue flow on annual basis for disability products.
• Maintains high net worth client grids and provides updates as needed to Business Support Manager and Principal.
• Creates power point presentations as needed for client meetings. Product knowledge a must.
• Liaison with carrier customer service, IT, processing center. Documents and communicates departmental information to Business Support Manager and Principal in order to provide feedback internally.
• Evaluates current processes and determines new solutions and process improvements in order streamline policy delivery.
• Identifies important business needs of the department and assists with achieving departmental objectives by effectively communicating with Business Support Manager and Principal.
• Supports operational and compliance audits necessary to promote the reliability and integrity of the Private Client Life division.

QUALIFICATIONS
• College Degree or equivalent work experience required
• 5+ years of professional experience in a client facing capacity, insurance and business knowledge required, with a minimum of two years client relationship experience preferred
• Possesses a solid understanding of insurance principals with focus on life, long term care and disability income
• Self-Starter, Detail Oriented and ability to operate independently
• Demonstrated ability to identify, document, and understand inter departmental processes.
• Manage multiple priorities, deliver timely and accurate work products with a strong customer service focus, and respond with a sense of urgency as required.
• Effective written and verbal communication skills to interact with internal and external customers.
• Ability to communicate ideas and information concisely and effectively.
• Proven strong interpersonal skills including active listening and follow-up skills.
• Organizational and time-management skills to handle multiple tasks and prioritize effectively.
• Detail oriented to ensure accuracy with the ability to identify, analyze and solve service issues
• Results oriented with the demonstrated ability to follow-through on client issues to resolution.
• Proven experience functioning as part of a team working in a high visibility, confidential, client environment.
• Strong computer skills and the ability to navigate through multiple systems without assistance
• Must be highly proficient in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint).
• Must demonstrate professional and ethical business practices, adherence to company standards, and a commitment to personal and professional development

Core Competencies include:
• Building & maintaining relationships
• Planning & organizing
• Communicating with impact
• State License a plus
• Appropriate license must be obtained if necessary for position

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the position, please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_406204