Account Manager-Inbound

* Handling all inbound sales orders coming into the company via email, calls and chat line system
* Make connections with customers over the phone and assist customers finding and buying promotional products
* Maintain broad knowledge of products, pricing, promotions, and procedures
* Ensure service delivering to customers that meet contractual sales goals and other Key Performance Indicators
* Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
* Take in and prepare complete and accurate sales orders including appropriately notating accounts as required
* Participate in activities designed to improve customer satisfaction and account sales performance

3+ years experience in sales and customer service
Experience working in Promotional Produts industry preferred
Excellent communication, phone etiquette, follow-up and time management skills
Proficient utilizing M.S. Word, Outlook and other computer sales software
Team Player attitude
Ability to juggle multiple projects at one time
Hourly rate plus commissions including company benefits offered

  • Apply with Adecco

Reference number US_EN_2_028296_138474