Admin Assistant - Senior

  • Location
    Maryland Heights , Missouri
  • Category
    Office, Clerical & Administrative - Administrative Assistant
  • Job type

Adecco is currently assisting a local client in their search to fill a Clinical Scheduler/Administrative Assistant job in Maryland Heights, MO! This is a long term opportunity for the right person. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!

This is not an admin assistant role rather a Clinical Scheduler opportunity for a managed care organization.

• The following skills are essential for this role: Effective Time Management, Active Listening, Complex Problem Solving Ability, Adaptability/Flexibility a must.

• Assures peer reviews are scheduled with appropriately licensed MD based on a number of factors within expected turnaround times.
• Contacts treating facility to determine attending MD availability.
• Determines if MD availability is exhausted so that review can be sent for external MD organization.
• Completes and submits external reviewer form including clinical summary taken from member’s record.
• Processes external review clinical reports to assure sign off within required turnaround time and by appropriately licensed MD.
• Is logged into and answers Queue line calls
• Identifies scheduling issues and discusses solutions with senior or supervisor.
Responds to questions from internal and external parties involved in the scheduling process.

MD/Peer Review Schedulers are responsible for scheduling peer review discussions between the servicing facility attending physicians and the managed care medical director. Schedulers are expected to be detail oriented with workflows and effective time zone conversion ability. Administrative staff are required to have a clear understanding of the state level license/regulatory requirements surrounding peer review scheduling. Carefully monitors turnaround time requirements. Incumbents are regularly responsible for dealing professionally with confidential information while performing several aspects of assigned work. Schedulers works under general supervision.

Must have qualifications/experience:
• Scheduling experience within a clinical or business setting.
• Direct experience in scheduling peer reviews or working with healthcare regulatory and compliance issues is preferred.
• Experience applying specific policies or standards to daily work to assure compliance with relevant regulations.
• Ability to interact in a courteous and businesslike manner with colleagues as well as external facility staff
• 5-10 year of basic PC skills, Microsoft Office (Word, Excel, Outlook)
• 5+ years previous customer service experience
• 2 years or more of college completed
• Experience working with ICD-9 and CPT codes
• Experience with analyzing patient records.
• Experience working in a mental health/substance abuse facility
• Ability to pay close attention to detail and a tolerance for handling large amounts of data.

•Knowledge of HIPAA compliance is preferred
•Previous experience with benefits and medical terminology a plus
•Prior experience in healthcare
• Effective typing skills required
• Proficient verbal and written communication skills a must –
• Ability to demonstrate organizational and problem solving skills.

Shift Start/End Time:
Must be able to work any shift from 7AM-6PM CST.

Dress Code: Business Casual

Adecco provides one of the most comprehensive benefits packages in the industry to contract employees.

Candidates interested in this Opportunity should apply IMMEDIATELY. DO NOT DELAY. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Kristin Kaiser at

***Applicants must be currently authorized to work in the United States on a full-time basis***

This position is being recruited for by Adecco’s Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above, however your resume must be received via the “apply now” button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_394334