Administrative Assistant II

  • Location
    Durham, North Carolina
  • Job type
    Contract/Temp to Hire
  • Category
    Office, Clerical & Administrative - Administrative Assistant

What You'll Do 
In this role, you will provide support for calendaring, travel, expenses, along with management and oversight of special projects, as needed. To perform these tasks effectively, you will be expected to become familiar with the products, people, and organizational dynamics within Cisco's Workplace Resources (WPR) organization. You will be expected to understand how to handle, with a great degree of independence, incoming asks for time, meetings, resources and other needs from three Directors. You will be responsible for determining when to refer matters to others, and to whom they should be referred. You will be responsible for following up to ensure proper disposition, and make sure nothing falls through the cracks. 

● Calendar Management: Manages Director’s calendar by prioritizing schedules and meetings. For example, may decide who gets on principal’s calendar, which meetings are attended, and who can attend in his place. 
● Meeting Planning and Organizations: Assists Director in planning and organizing meetings by taking responsibility for assembling the agenda, location, meeting technology (WebEx, TP) based on participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item lists. 
● Travel: Responsible for making travel arrangements for the principal. Carefully considers and decides the optimum travel arrangements and itinerary for calendared meetings while managing Cisco expenses. 
● Special Projects: Provides analytical support to assist Executive on special projects. Researches issues, analyze problems, compiles data, and prepares reports. 

In addition to the general administrative duties of an Administrative Assistant, daily tasks are carried out at a higher level of complexity. This includes researching issues, analyzing problems, determining approaches, compiling data and preparing reports. Due to the frequent engagement of the Director across Cisco as a whole, this individual will interface with and coordinate activities with other EA's and executives in Cisco. Work is generally of a critical and confidential nature. 

Who You'll Work With 

Your role in Workplace Resources will be working with members of the Global Delivery Operations (GDO) team, Americas Field Delivery, and the Global Workplace Innovation Group (WINN). You will collaborate with regional teams in all theatres. 

Who You Are 
Minimum Qualifications 
● 6+ years’ experience in an administrative environment. A minimum of two years of experience supporting a principal who was at the Director level and above. 
● Great attention to detail and the maturity to handle confidential information is a must. 
● Advanced knowledge of Mac/Windows desktop computer applications: Outlook, Word, Excel, PowerPoint. 

Desired Skills 
● Past work experience in the high-tech industry is desired; prior Cisco experience preferred. 
● Excellent verbal and written communication skills including the ability to communicate with all levels of Executive/Senior staff and clients. 
● Collaborative style, with excellent teamwork. 
● Champions improvements. Solves problems and makes decisions. Demonstrates leadership. 
● Works in an organized and disciplined manner. Very detail-oriented. Proactive by nature. 
● Advanced desktop calendar management program experience. 
● AA Degree desirable 

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Reference number US_EN_99_027950_11867906