Administrative/ Clerical

  • Location
    Laurel, Mississippi
  • Job type
    Direct Hire
  • Salary
  • Category
    Office, Clerical & Administrative


Receive and Process payments


Accept customer payments


Post payments to accounts, including those originating from electronic sources


Research and correct misplaced payments


Provide payment information to customers


Enter customer account data into computer


Balance cash drawer daily and maintain cash reports


Manage contracts for delinquent account payments adhering to business processes


Calculate, process and post customer billing adjustments


Provide customer service in a timely, efficient manner


Respond to billing inquiries, including high bill complaints


Respond to general inquiries and information requests


Respond to requests for service and generate service orders


Maintain customer files


Process departmental mail


Process incoming / outgoing mail


Sort mail and process returned mail


Match checks with receipts


Post receipts and payments to accounts


Complete paperwork


Process new customer accounts


Build data files for each new account


Match customer with location


Enter data into computer


Ensure billing processing programs are prepared for new accounts


Process service orders


Create, print and distribute service orders


Close out service orders in billing system when completed


Follow-up on outstanding service orders


Provide administrative support to department


Type departmental correspondence, filing, assist with office supply orders, answer telephones


Must be able to follow and comply with all company and department processes, policies, procedures, SOPs and work rules


Perform other duties as needed and/or directed





While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; climb stairs or ladders; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or

balance; stoop, kneel, crouch, or crawl and taste or smell.  The employee may occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include ability to distinguish color, close vision and distance vision.





Minimum High School Diploma or equivalent is required


Valid driver’s license in state of residence is required and must meet risk management guidelines


Proper methods of handling and processing cash


Work Experience Needed:


Strong written and verbal communication skills are required with excellent telephone skills


Demonstrated proficiency and accuracy with cash management abilities is required


1 to 3 years office/billing experience preferred


Strong organizational skills with the ability to handle multiple tasks and competing priorities is required




Special Skills/Abilities Needed:


Familiarity and adherence to all environmental and safety compliance regulations


Proficient knowledge of MicroSoft Office including Excel


Must have ability to learn and become proficient with basic accounting practices and techniques and A/R processes


Must have ability to learn and become proficient with InCode billing software. Previous InCode experience is desirable.


Requires excellent listening skills for problem analysis, troubleshooting and problem solving abilities


Familiarity with City of Laurel streets and maps


Strong interpersonal skills are required with the ability to work as a team member; demonstrate professionalism and courtesy at all times; effectively and efficiently manage customers and maintain confidentiality



  • Apply with Adecco

Reference number US_EN_99_028082_11902453