Administrative/ Clerical

  • Location
    Laurel, Mississippi
  • Job type
    Direct Hire
  • Salary
    $12.00/Hour
  • Category
    Office, Clerical & Administrative

 

Receive and Process payments

 

Accept customer payments

 

Post payments to accounts, including those originating from electronic sources

 

Research and correct misplaced payments

 

Provide payment information to customers

 

Enter customer account data into computer

 

Balance cash drawer daily and maintain cash reports

 

Manage contracts for delinquent account payments adhering to business processes

 

Calculate, process and post customer billing adjustments

 

Provide customer service in a timely, efficient manner

 

Respond to billing inquiries, including high bill complaints

 

Respond to general inquiries and information requests

 

Respond to requests for service and generate service orders

 

Maintain customer files

 

Process departmental mail

 

Process incoming / outgoing mail

 

Sort mail and process returned mail

 

Match checks with receipts

 

Post receipts and payments to accounts

 

Complete paperwork

 

Process new customer accounts

 

Build data files for each new account

 

Match customer with location

 

Enter data into computer

 

Ensure billing processing programs are prepared for new accounts

 

Process service orders

 

Create, print and distribute service orders

 

Close out service orders in billing system when completed

 

Follow-up on outstanding service orders

 

Provide administrative support to department

 

Type departmental correspondence, filing, assist with office supply orders, answer telephones

 

Must be able to follow and comply with all company and department processes, policies, procedures, SOPs and work rules

 

Perform other duties as needed and/or directed

 

 

 

 

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; climb stairs or ladders; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or

balance; stoop, kneel, crouch, or crawl and taste or smell.  The employee may occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include ability to distinguish color, close vision and distance vision.

 

 

Education/Equivalent:

 

Minimum High School Diploma or equivalent is required

 

Valid driver’s license in state of residence is required and must meet risk management guidelines

 

Proper methods of handling and processing cash

 

Work Experience Needed:

 

Strong written and verbal communication skills are required with excellent telephone skills

 

Demonstrated proficiency and accuracy with cash management abilities is required

 

1 to 3 years office/billing experience preferred

 

Strong organizational skills with the ability to handle multiple tasks and competing priorities is required

 

 

 

Special Skills/Abilities Needed:

 

Familiarity and adherence to all environmental and safety compliance regulations

 

Proficient knowledge of MicroSoft Office including Excel

 

Must have ability to learn and become proficient with basic accounting practices and techniques and A/R processes

 

Must have ability to learn and become proficient with InCode billing software. Previous InCode experience is desirable.

 

Requires excellent listening skills for problem analysis, troubleshooting and problem solving abilities

 

Familiarity with City of Laurel streets and maps

 

Strong interpersonal skills are required with the ability to work as a team member; demonstrate professionalism and courtesy at all times; effectively and efficiently manage customers and maintain confidentiality

 

 



  • Apply with Adecco

Reference number US_EN_99_028082_11902453