Analyst-Marketing I - JP00054581

  • Location
    San Francisco, California
  • Job type
    Contract/Temp to Hire
  • Salary
    $39.00/Hour
  • Category
    Creative & Marketing - Marketing Analyst

About Cisco Umbrella: Cisco’s cloud security platform, Cisco Umbrella, provides the first line of defence against threats on the internet wherever users go. By learning from internet activity patterns, Umbrella automatically uncovers current and emerging threats. And because it’s built into the foundation of the internet and delivered from the cloud, Umbrella is the simplest security product to deploy and delivers powerful, effective protection. Today, we handle more than 80 billion daily Internet requests from 65+ million users around the world. Our global network has proven reliability and adds no latency. We protect each and every one of our customers’ devices globally without any hardware to install or software to maintain. 

Working at Cisco Umbrella means being surrounded by passionate, intelligent and creative people that are determined to disrupt the Internet security industry with innovative ideas, world-class research and unrivaled products and services. It’s a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, so it won’t be long before you witness the results of your hard work. But don’t just take our word for it. We’ve seen nearly 100% year-over-year usage growth and thousands of happy customers. 

About the Role: As a Marketing Operations Analyst you will responsible for maintaining the integrity of our marketing automation database and monitoring the automated triggers to ensure quality/governed data. You will be a link between sales, marketing and operations and help enable sales hit their aggressive revenue targets. You will be helping with campaign analysis, uploading various lists for marketing and sales, monitoring programs and several other tasks. 

The ideal candidate should be analytical with some marketing and sales system experience with the ability to work in a fast-paced environment. The candidate should be able to enjoy having a large workload and balance appropriately. The candidate should be able to collaborate with cross-functional stakeholders throughout Umbrella and the greater Cisco Security organization. 

Responsibilities: 
- Manage marketing lead list uploads from events and other offline activities 
- Work with sales/marketing teams to train and troubleshoot 
- Report on global campaigns and make recommendations for improvement 
- Work with sales/marketing managers to drive KPIs throughout the sales funnel 
- Facilitate SLA discussions and policy changes across sales and marketing 
- Advise on organizational projects from a marketing perspective 
- Aid in optimizing marketing and inside sales processes and drive adoption 
- Manage and monitor workflow of marketing team 
- Highly analytical and detail-oriented 
- Excellent time management/organizational skills 
- Ability to train and document processes 

Education, Skills & Experience 
• Must have Bachelor's degree from an accredited university 
• Ability to work across different teams with ease 
• Experience in a fast-paced sales organization 
• Highly analytical and detail-oriented 
• Excellent time management/organizational skills 
• Ability to train and document processes 

Desirable, not required 
• Salesforce or other CRM experience 
• Marketo or other marketing automation experience 
• Proficient with Microsoft Excel 

Minimum Requirements: (“Must have” Qualifications) 
1. Bachelor Degree, Comm or /Business 
2. 2 yrs exp; Internship or Volunteer exp will count 
3. Must sit in office 



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Reference number US_EN_99_027950_11853329