AO - Admin Assistant - Senior

Adecco is currently assisting a client in their search to fill a Bilingual Administrative Assistant II role located in Tampa, FL!  If you would like to pursue a great opportunity, then Apply Now if you meet the qualifications listed below.


POSITION: Bilingual Administrative Assistant II



HOURS: Monday – Friday 9AM – 6PM


Specific Duties:

1. Work effectively in a structured, production environment.

2. Adhere to daily schedules and assignments

3. Assists callers with general contacts including, but not limited to, appointment scheduling, general facility and provider information, general requests, medical records requests and issue resolution.

4. Verify and update patient information in the clinical information system.

5. When appropriate, assigns electronic tasks to clinic staff to intervene with medically related inquiries and requests and to address concerns.

6. Contact patients to remind of appointments.

7. Contact patients to communicate special outbound call campaign messaging.

8. Review patient chart (in EMR) to ensure core measures are being addressed and met per protocol and takes appropriate action when they are not, i.e., schedule services.

9. Assist patients with identification of and connectivity to community and program resources to assist with non-medical needs, (Pharmacy assistance programs, meals on wheels, LIS).

10. Document thoroughly all calls and actions taken within core systems.

11. Performs all other related duties as assigned.


Must have qualifications/experience:

High School Diploma or equivalent required

Two years’ experience in healthcare or customer service environment with direct

Intermediate Excel Experience to include formula functions, formatting, pivot tables, VLOOKUP, etc.

Ability to work effectively in a fast-paced call center environment

Ability to adhere to daily schedules and duties


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:


Recruiter: Symone Fields



IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_99_022862_471785