AS400/IT Operations Recovery Analyst

Job Title : AS400/IT Operations Recovery Analyst
Duration : 6 months plus
Location : Renton, WA


This position is responsible for the monitoring mainframe batch processes using distributed scheduling tools and taking corrective action as required. The analyst prepares and assists with Change Management for Production and Certification Regions as required; conducts diagnostic troubleshooting and creates Incident Reports for next-level support and tracks incidents to ensure remediation and prevention of recurring events. The analyst is responsible for using Service Management tools for online Service, Change and Problem tracking. The analyst must be a self-driven problem solver, and a great team player. This is a non-exempt position that may be asked to provide additional coverage on a different shift to include weekends, holidays and overtime as necessary.

JOB FUNCTIONS / RESPONSIBILITIES

Monitor, investigate issues and take corrective action for Mainframe Batch Processing using distributed scheduling tools, including /ISPF, CA1, Endevor, JCLPLUS, FTP/SFTP, REFLECTIONS, JES2, MVS COMMANDS, CA-ESP and iSeries Robot Enterprise Scheduling tools
Assist with support of Cross-Platform Administration, including WinTel, UNIX, Mainframe, AS400, Linux
Update and create rules in OPSMVS.
Transfer technical knowledge, processes and procedures; mentor junior staff
Design and implement recovery procedures for the PACCAR IT Knowledge Base
Perform proactive measures for the improvement of operational efficiency and increase ECC incident resolution rates
Participate in or lead projects as assigned
Provide off-hours Help Desk support


QUALIFICATIONS:

3+ years of experience in a Command Center environment
Experience with CICS, IMS, DB2, DBRC, SMS, DBCTRL, IBM Utilities, TSO CLIST, OPSMVS, REXX, JCL, TOPSECRET, FDRABR, ADRDSSU, and VTCS, CONNECT DIRECT, SAR/VIEW, EDI, IMS UTILITIES, EZTRIEVE, SYNCSORT, OMEGAMON, DFHSM, and DADS; iSeries-AS/400 Console and Robot Scheduler
Familiar with Database platforms, specifically IMS, DB2, SQL and Oracle
Acute attention to detail
Team player; good customer service skills
Familiarity with Critical Incident and Problem Management processes
Experience with Diagnostic Troubleshooting
Excellent Communication skills; ability to write Technical Materials to develop Procedures, Resolutions and Documentation


EDUCATION/TRAINING REQUIRED/DESIRED:

Undergraduate degree in IT, Computer Science or related field desired

Please apply online or send your resume to Sukanya.Chidambara@modis.com

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Reference number US_EN_2_106078_332173