Asset Recovery Specialist

  • Location
    San Carlos, California
  • Job type
    Contract/Temp to Hire
  • Category
    Office, Clerical & Administrative - Collections

Adecco is assisting a local client in recruiting for a detail-oriented Asset Recovery Specialist. in San Carlos. This is for a (temp-to-hire) opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, be reliable and able to provide outstanding customer service. If you meet the qualifications listed below please Apply Now!

 

Asset Recovery Specialist The Asset Recovery Department handles various escalated customer order issues pertaining to late or stolen orders, missing or stolen items, and outstanding balances.

 

Responsibilities:

  • Primary responsibility: Make outbound emails and calls to customers to arrange payment for late or missing items, and outstanding balances.
  • Respond to inbound calls and emails from customers
  • Accurately bill and charge customers
  • Write detailed and concise notes of all activity in order processing system
  • Cooperate with partners as well as other departments to locate missing items and identify solutions for recovery

 

Experience & Qualifications:

 

  • Familiar with a goal and metrics driven approach
  • High attention to detail while multitasking in a fast-paced working environment
  • Ability to make judgements on potentially sensitive matters
  • Excellent Oral, Verbal and Written Communication Skills across multiple mediums
  • Capable of diffusing tense conversations, via phone and email, professionally
  • Ability to adapt quickly to process changes as the needs arise
  • 2 + years of Customer Service/Collections experience
  • Prior experience in Collections or Financial Services a plus

 

 Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Asset Recovery Specilaist or any related opportunities with Adecco. 


Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_99_025108_11799959