Asset Recovery Specialist

  • Location
    San Carlos, California
  • Job type
    Contract/Temp to Hire
  • Category
    Office, Clerical & Administrative - Collections

Adecco is assisting a local client in recruiting for a detail-oriented Asset Recovery Specialist. in San Carlos. This is for a (temp-to-hire) opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, be reliable and able to provide outstanding customer service. If you meet the qualifications listed below please Apply Now!

 

 

 

Asset Recovery Specialist The Asset Recovery Department handles various escalated customer order issues pertaining to late or stolen orders, missing or stolen items, and outstanding balances. Responsibilities:

-Provide and maintain professional communication via phone and e-mail with customers to resolve any outstanding balances, losses and other potential issues.

- Cooperate with clients as well as other departments to locate missing items and identify solutions for recover

- Accurately bill and charge clients

-Review, monitor and research accounts for possible losses, review and assess customer documents and contracts as necessary

- Communicate relevant, detailed and concise documentation on accounts Experience & Qualifications:

-High attention to detail while multitasking in a fast-paced working environment .

 -Ability to make judgments on potentially sensitive matters

-Excellent Oral, Verbal and Written Communication Skills across multiple mediums

-Capable of diffusing tense conversations, via phone and email, professionally

-Ability to learn and adapt quickly to new roles as the needs arise.

- Working knowledge of photo/video equipment and techniques.

- 2 + years of Customer Service/Collections experience.

- Advanced Computer skills to include Windows OS, Excel, Google Docs, etc.

- Prior experience in e-Commerce or Financial Services a plus.

-Photography experience/knowledge required

 

 Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Asset Recovery Specilaist or any related opportunities with Adecco. 


Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_99_025108_11799959