Associate HR Representative

  • Location
    Denver, Colorado
  • Job type
  • Category
    Education, Human Resources, Training - HR Manager

Adecco is currently assisting a local client in their search to fill an exciting Associate HR Representative role in Denver, CO! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:

The HR Representative:

Will respond to associate, manager, HR, and external company questions received through inbound calls or case management system (Tier 1), answer questions thoroughly and within the designated SLA, document incoming calls using a case management tool (Remedy) to resolve issues within identified service level agreements.
Questions include Workday and EeTIME system support, etc., as well as general HR questions.
Will conduct research questions and follow-up via outbound calls or email with the requestor as appropriate, using SOPs, policy manuals, and your knowledgebase to assist in answering associate/manager inquiries and resolving issues.
Advance associate inquiries to HR subject matter experts when specific, in-depth functional knowledge is required.
Can complete Human Resources and Payroll related transactions (data entry, online personnel files, etc.) utilizing various systems: Workday, ADP, EeTIME, VirtualEdge, PostEdge, etc.
Complete Workday data transactions (new hires, terms, promotions, etc.) and correct errors to facilitate the processing of HR and payroll data.
Confirm data accuracy and maintain appropriate controls for audit verification.
Workflow Management - Moves items from one step to the next. Reviews discrepancies, requests clarification and escalate if necessary.
Answer questions about the workflow and the audit trail.
Be able to Work on other HR related activities, including but not limited to: Workers' Comp claims and investigations; merger data and acquisition integration; on/offboarding; conduct verification of employment for associates from banks, apartment complexes, electronic personnel file maintenance, etc.
Can create queries, standard reports, and ad hoc reports to provide data for internal reporting requirements and HR projects. Review integrity reports and makes changes as necessary. Participate in special projects as assigned (system upgrades, testing, NY Wage, etc.).
Will ensure continuous improvement within the team structure: Make suggestions to update, simplify and improve work and assist in the creation of processes, procedures, knowledge bases, and other reference materials. Stay informed and updated about related policy changes and incorporate any changes in process as applicable.
Maintain confidentiality and privacy of any personal or sensitive data. Perform other duties as assigned.

Qualifications for this role:

Bachelor's degree and/or minimum 2 years related knowledge of HR policies, processes, and HRIS.
Knowledge of relevant country, federal, state, and local laws and regulations.
Outstanding customer service and interpersonal skills, including follow-up skills.
Demonstrate ability to work collaboratively in a team structure.
Excellent problem solving/analytical abilities to independently resolve a variety of routine and complex issues.
Excellent organizational skills, ability to multi-task with attention to detail.
Ability to identify, drive, and/or participate in implementing process improvement activities.
Ability to work in a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured environment.
Excellent verbal and written communication skills. Proficient with navigation of various online tools and technology, and use of MS Word & Excel.
High level of discretion with confidential material.

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Natasa Jankovic at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_399423