Auto Collections Representative

  • Location
    Arlington , Texas
  • Salary
    $16.00/Hour
  • Category
    Office, Clerical & Administrative - Collections
  • Job type
    Contract/Temp to Hire

Adecco is assisting a local client in recruiting for an Auto Collections Representative in Arlington, TX. This is for temp-to-hire opportunity that will give you valuable experience to enhance your career. As an Auto Collections Representative you will be responsible for collecting delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!

Responsibilities for this Collections job include:

- Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
- Possess strong negotiation skills
- Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
- Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.
- Determine cause of delinquency and best course of action to assist delinquent customer.
- Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, scratch pad entries, etc. in the collection system.
- Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
- Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
- Review files from Loan Services in accordance with established standards, if applicable.
- Initiate deferrals on accounts based upon written policy guidelines.
- Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
- Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
- Ensure that appropriate letters are sent to debtors.
- Process customer's payments through electronic draft, if applicable.
- Process account maintenance transactions according to established guidelines


Requirements:

- Must have previous AUTO or Mortgage collections experience

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.


Experience: Pay Rate: $16 an hour

Business Hours: 7am-9pm (You will work 3 days standard hours/2 late nights)
Every other Saturday depending on work load.
Mandatory Overtime is required.

Adecco is assisting a local client in recruiting for a Collections Representative in Arlington, TX. This is for temp-to-hire opportunity that will give you valuable experience to enhance your career. As a Collections Representative you will be responsible for collecting delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!

Responsibilities for this Collections job include:

- Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
- Possess strong negotiation skills
- Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
- Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.
- Determine cause of delinquency and best course of action to assist delinquent customer.
- Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, �scratch pad� entries, etc. in the collection system.
- Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
- Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
- Review files from Loan Services in accordance with established standards, if applicable.
- Initiate deferrals on accounts based upon written policy guidelines.
- Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
- Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
- Ensure that appropriate letters are sent to debtors.
- Process customers� payments through electronic draft, if applicable.
- Process account maintenance transactions according to established guidelines


Requirements:

- Must have previous AUTO or Mortgage collections experience

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.


Experience: Pay Rate: $16 an hour

Business Hours: 7am-9pm (You will work 3 days standard hours/2 late nights)
Every other Saturday depending on work load.
Mandatory Overtime is required.

  • Apply with Adecco

Reference number US_EN_1_021465_11689774