B2B Collections Specialist

New

Adecco is currently assisting a client located in South Orlando who is looking for a B2B Collections Specialist.  The Collections Specialist is responsible for recovering amounts from delinquent customer accounts, verification of payments, identifying and resolving delinquent customers outstanding receivables and escalating delinquencies for dispute management.  Hours are between 8 am and 6 pm and the pay is $15-$18 hr.  If you meet the qualifications below, please apply now!
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Contacting customers on delinquent accounts for resolution

· Understand major customer profiles

· Review accounts receivable aging schedule for delinquencies

· Communicate account delinquency information to respective account executives

· Send dunning letters and make follow-up phone calls to delinquent customers/ clients to recover amount owed to the company

· Coordination with Cash Application on collection of delinquent accounts

· Support the training and process improvement effort

· Resolve higher level/complex issues that arise regarding the collections process

· Other projects and responsibilities may be added at the company’s discretion.


JOB REQUIREMENTS AND QUALIFICATIONS

Education and Experience:

• Bachelors degree required

• 4+ years of experience in collections

• Meet key competencies for the job

• Proficient in using Microsoft Office suite

 

Specialized Knowledge, Equipment, and Applications:

• Customer communication skills

• Problem solving skills

• Functional knowledge of collections techniques and processes

• Highly organized

• Ability to meet strict deadlines

• Adaptable to new ideas and ways of accomplishing tasks

  • Apply with Adecco

Reference number US_EN_99_021339_1205640