B2B Customer Service Representative

  • Location
    Mason, Ohio
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 14 - $ 16 / Hour
  • Category
    Call Center & Customer Service - Customer Service

Adecco is assisting a large manufacturing company in Mason, Ohio fill 2, Business to Business Customer Service Representative positions that will start immediately and will be Temp-to-Hire.

Pay: $14-$16/hour, paid weekly

Shift: Monday through Friday, from 8am to 5pm

Position overview:

Responsible for supporting sales efforts by performing essential duties and responsibilities, specifically taking customer calls, processing orders, assisting customers in navigating their website and coordinating and communicating with all necessary departments in order to fulfill expectations.

Key Deliverables:
• Answers calls
• Processes orders
• Blanket orders
• Credits
• Returns
• New Customer Request Forms
• Reviews incomplete order reports
• Provides quotes
• MSDS Sheets and Certificates
• Processes literature and sample requests
• Resolves billing disputes
• Increases sales

Requirements for position:
• High School Diploma or general education degree (GED)
• Strong oral and written communication skills
• At least 1 year of continuous Call Center Experience
• SAP experience is preferred, but not required
• Reliable transportation and strong attendance record
• Ability to pass a thorough background check and drug screen
• Must be at least 18 years of age and eligible to work in the U.S. without sponsorship


  • Apply with Adecco

Reference number US_EN_1_025328_11928454