Backorder Recovery Coordinator

Adecco is currently assisting a local client in their search to fill a Backorder Recovery Coordinator job in Greensboro, NC! Apply now if you meet the qualifications listed below!


Type:                      Fulltime (40 hours / week) contract

Length:                  5 months

Pay:                        20.00 / HR

Shift/Hours:          8A – 5P


Responsibilities for this Backorder Recovery Coordinator job include, but are not limited to:

  • Responsible for the quality and efficiency of determining the best method for delivering a part on an existing parts order including escalating situations
  • Handle multiple complex priorities of significant impact to the company with an appropriate sense of urgency
  • Ensure all unavailable parts ordered are resourced and delivered ASAP in the most efficient, cost effective way to satisfy the needs of the Customer
  • Establish and maintain a strong working relationship with Suppliers, Manufacturing Facilities, Purchasing, Procurement, Parts Planning, Pricing, Specifications, etc.
  • Establish and maintain a strong working knowledge of Supplier and Volvo Parts, Volvo and Mack mainframe systems, AS400, SPM,  Filemaker, DFS (Dealer Facing System - Compass), LPA processes, etc…
  • Coordinate, monitor and process parts class 1 and 2 backorders for the specific Business Areas
  • Fully engage with the Emergency Services and Parts Services Order Desk Teams, ensuring work flow is implemented and streamlined, thereby minimizing down time for the end user/Customer
  • Identify, report, and implement continuous process improvements which will ensure efficiencies in backorder recovery performance
  • Meet team performance targets (KPI’s-Key Performance Indicators) for assigned customer base
  • Work on continuous improvement through the Volvo Production System
  • Act according to the Volvo Values
  • Other duties as assigned by management


Qualifications for this Backorder Recovery Coordinator job:

  • Bachelor’s degree in a business-related field, or equivalent experience, preferred
  • Experience working to find and expedite parts for Dealers and/or Customers preferred
  • Demonstrated ability to work in a fast-paced team environment
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Ability to work effectively independently, as well as in a team environment
  • Accuracy and timeliness in the performance of assigned duties
  • Basic negotiating skills
  • Innovative problem solving, research and analytical skills
  • Excellent computer skills, (Mainframe and Microsoft Windows environment)


Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits


IMPORTANT: This Backorder Recovery Coordinator job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office To be considered for this position, you must use the “Apply with Adecco” button to submit your resume


The Adecco Group is a global leader in HR services  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world  We offer employment opportunities at any stage in your professional career  Contact us today to discuss available contract and direct hire positions  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1191840