Adecco Direct Placement Team is currently recruiting for a qualified Bench Technician-IT Support in Rapid City, SD. This is an IMMEDIATE opening for a long-term, direct hire opportunity. As a Bench Technician, you will interact with customers via telephone or in person to provide technical support of their electronic devices. Candidates will also be responsible for project management of customers’ repairs and projects. If you meet the qualifications listed below, please Apply Now!

Responsibilities for this Bench Technician-IT Support job include:

  • Diagnose, troubleshoot and repair devices
  • Provides exceptional customer service and ensure customer satisfaction
  • Inventory control; account for in-stock items and source for custom hardware
  • Keep store, work area clean and presentable

Candidates must meet the following requirements for consideration:

  • High School Diploma or Equivalent
  • 1-3 Years of Experience
  • Excellent verbal and written communication skills
  • Make good decisions and resolve issues in a clear, calm, and diplomatic matter
  • Computer literate - proficient with email and Microsoft Office products
  • Able to work in a team environment

Preferred candidates have the following qualifications:

  • Experience repairing small electronics, smartphones, home computers (PC, Macs), and game consoles
  • Standard experience with Windows, Android, MacOS, IOS
  • Proficient in Database management software’s, Microsoft Operating Systems, malware and virus removals

We have an immediate opening on a variable Monday-Friday schedule with occasional weekends and holidays, if needed. Pay for this position starts at $11.00-14.00/hr. This is a direct hire opportunity with growth potential.

Questions regarding this position can be addressed by calling 605.348.8010. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_023795_435253