Bilingual Call Center Representatives

  • Location
    Binghamton, New York
  • Job type
    Direct Hire
  • Category
    Call Center & Customer Service - Customer Service

Adecco is recruiting for bilingual Call Center Representatives that will be the liaison between our client and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities include:
Managing large amounts of inbound calls in a timely manner
Following call center scripts when handling different topics
Identifying customers’ needs, clarify information, research every issue and providing solutions


Requirements:
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Customer focus, patience, and the adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree or GED equivalent
- Bilingual candidates preferred

These positions are direct hire opportunities. Each applicant must be willing to work a flexible work schedule, from 10:00am - 7:00pm.

If you are interested in this position, please call the Adecco Binghamton Branch at (607) 770-9181 or apply directly to this job positing. We look forward to hearing from you!

  • Apply with Adecco

Reference number US_EN_1_023786_11797315