Bilingual Collections Rep

Adecco is assisting a local client in recruiting for a detail-oriented Debt Collector in Tempe at Priest/Washington. This is for a contract-to-hire collections opportunity that will give you valuable experience to enhance your career.

Successful candidates must be SPANISH-ENGLISH BILINGUAL and have excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

As a Collections Representative, you will be responsible for handling high volume amount of calls in addition to other work items.

If you meet the qualifications listed below please Apply Now!

Responsibilities for this Debt Collector job include:

  • Handle a high volume of calls with varying degrees of questions or concerns
  • Handle and resolve complaints
  • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
  • Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
  • Achieve productivity standards and goals set by the company while maintaining high level of customer service
  • Refer unresolved customer issues to designated call center department or supervisor for further investigation

Qualifications:
  • REQUIRED minimum 2 years experience in a COLLECTIONS role
  • Candidate must be able to sit for the majority of their shift
  • Excellent verbal and written communication skills
  • Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Computer literate - Proficient with Email and Microsoft Word
  • Able to work in a team environment
  • Able to pass thorough background and drug test
  • Spanish-Bilingual!
  • Experience in automotive-specific collections a plus!

Additional details:
  • Pay-Rate: $16/hour
  • Schedule: 8a-5p (3 days), 11a-8p (2 days), occasional 4-hour shift on Saturdays
  • Start Date: Monthly, next start date November 13th, 2018

Hiring Process:
  • Adecco interview
  • Resume submitted to customer
  • Interview with customer
  • Backgrounds and Drug Test completion
  • Start on designated start date!

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now at www.adeccousa.com or call us at 480-831-1131 to be considered for this Collections Representative job in Tempe at Priest/Washington or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_020749_12050384