Bilingual Contact Center Agent

New

Adecco is currently assisting a client in their search to fill a Bilingual Contact Center Agent role in Charlotte, NC! Apply now if you meet the qualifications listed below!

 

Responsibilities for this Contact Center Agent job include but are not limited to:
Must be bilingual English/Spanish. Interact with customers via telephone to provide information • Process transactions and reply to inquiries about services • Use computer system to track, gather information, and/or troubleshoot customer issues • Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken • Maintain the highest level of customer service • Refer unresolved customer issues to designated leadership for resolution. Qualifications: • Must have a High School Diploma or GED • 6 months previous customer service experience • Must be computer literate • Excellent verbal and written communication skills • Ability to make good decisions and resolve issues in a clear and calm matter
 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
  • IMPORTANT: This Contact Center Agent job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

     

    The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

     

    Equal Opportunity Employer/Veterans/Disabled

     



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_022862_1623217