Bilingual Customer Care Agent

How would you like to earn $11.79/hr per hour for Bilingual Customer Care Agent work!? If so, you’re in luck because Adecco is currently hiring for Bilingual Customer Care Agent Jobs with a local client located in Oklahoma City, OK!

Bilingual Customer Care Agent Jobs require candidates to navigate through multiple computer applications with speed and accuracy, work with customers to resolve inquiries, provide troubleshooting assistance to customers. Must be able to accept and implement coaching feedback in order to achieve individual and team performance goals, maintain a high level of world class customer service/professionalism to a wide range of customers, and recommend products that best suit the customer. For instant consideration of this Bilingual Customer Care Agent Job, apply now!

Responsibilities for this Bilingual Customer Care Agent job include:

    • Responds to customer phone inquiries in a prompt, courteous and concise manner
    • Provides callers with unbiased information to assist customers with application and eligibility requirements
    • Accesses, reads, and interprets customer and provider data elements within customer’s application
    • Accurately performs all data entry functions to reflect customer activity/transactions; Answers customer questions and assists in problem resolution
    • Assists customers in the enrollment process; Documents all customer encounters in clear and concise logs.


Qualifications for Bilingual Customer Care Agent include:
    • Background in health care, human services, or customer service
    • Experience in data entry and call centers
    • Experience working with culturally and linguistically diverse populations in a courteous and effective manner
    • Excellent organizational, interpersonal, written, and verbal communication skills
    • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
    • Ability to successfully execute many complex tasks simultaneously.
    • Must be able to type 30WPM
    • Must be fluent in English and Spanish


We have openings on 1st shift: Monday-Friday 8:00am-5:00pm

For instant consideration for this Bilingual Customer Care Agent job in Oklahoma City, OK, click on Apply Now!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.
 

  • Apply with Adecco

Reference number US_EN_99_021877_472006